Terms & Conditions

 

terms and conditions

 

introduction :

 

 Please see below for our terms and conditions. They apply when you purchase our products through our website and provide detailed information to you as a customer. .

 

 

Shipping Privacy

 

Shipping is available all over Egypt.

Once your order is prepared and shipped from our warehouse, please allow 3-5 business days for delivery. .

 

It is not allowed to order more than 10 pieces in one order. .

 

Privacy of exchange or return

 

Please review your order as soon as you receive it, and if the products you received are damaged or do not match the order you placed, please make sure to return them to us immediately by submitting a complaint on our social media messages or by calling directly on +201122216694 .

Or send an email to info@GORGONA-LABS.com

 

 We cannot offer you a refund or exchange if a claim is made after 5 working days of receipt or if the packaging has been opened/used. .

 

Payment methods :

 

You can pay by bank transfer with any credit or debit card, or you can pay in cash.  Upon receipt, the amount due shall be handed over to the shipping company representative. .

 

Secure payment :

 

Online checkouts and payments where credit card numbers are entered are secured through our secure system. .

 

Comments :

 

We care about your experience. Our website allows you to leave a review or rate products you've already purchased. Your comments will be displayed along with your username and ID. Please refrain from using offensive or inappropriate comments.